Privacy Policy for TorfaenTV
TorfaenTV (“we,” “our,” or “us”), accessible via torfaentv.com, is committed to safeguarding the privacy of individuals and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, store, and protect your personal information and your rights in relation to that information.
By accessing or using torfaentv.com, you acknowledge that you have read, understood, and accepted the practices described in this Privacy Policy.
1. Our Commitment to Privacy and Data Protection
Your privacy is of paramount importance to us. We are dedicated to maintaining the confidentiality, integrity, and security of personal data by implementing robust and transparent data protection practices. Our goal is to protect your data and give you control over your personal information.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all users of torfaentv.com and the services offered through it, including visitors, registered users, customers, and business partners.
For purposes of data protection legislation, TorfaenTV is the data controller of your personal data, meaning we determine the purposes and methods for processing your personal information. If you have any questions, you can reach us at [email protected].
3. Categories of Data We Process
We collect and process various categories of personal data to operate torfaentv.com and provide our services:
a) Usage Data
Information about how you use our website, such as your IP address, browser type, browsing history, pages visited, session dates and times, and referring URLs.
b) Account Data
Details you provide when registering or creating an account, including your full name, postal address, email address, and telephone number.
c) Profile Data
Includes your service preferences, user behavior on torfaentv.com, purchase history, engagement with content, personalized settings, and survey responses.
d) Communication Data
Records of your interactions with us, including support requests, emails, and any other correspondence.
e) Technical Data
Includes device identifiers, operating system, language preference, screen resolution, system configuration, and diagnostic data from your device.
f) Transaction Data
Details of transactions you’ve completed through our website, including billing information, payment method, delivery address, and order history.
g) Preference Data
Marketing preferences, opt-in or opt-out status, product interests, and your expressed consent for receiving promotional content.
4. Legal Bases for Processing Personal Data
We rely on one or more of the following legal bases permitted under data protection law for processing your information:
– Consent: Where you have expressly given us permission to process your data (e.g., for marketing emails).
– Contract: Processing necessary to fulfill a contract with you or take steps at your request before entering into a contract.
– Legal Obligation: Processing required to comply with our legal or regulatory obligations.
– Legitimate Interests: Processing necessary for the purposes of our legitimate business interests, provided these do not override your data protection rights.
5. Your Rights Under Data Protection Laws
If you are located within the European Economic Area (EEA) or California, you have several rights concerning your personal information:
– Access: You can request access to the personal data we hold about you.
– Rectification: You may request correction or updates to your inaccurate or incomplete personal data.
– Erasure: You have the right to request that we delete your personal data under certain conditions.
– Restriction: In certain circumstances, you may request that we restrict the processing of your personal data.
– Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format or that we transfer it to another controller.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include:
– Industry-standard encryption for data transfers
– Strong access control and login safeguards
– Regular system and data backups
– Security training for personnel handling personal data
– Internal monitoring and audit processes
Despite our best efforts, no system is entirely secure, and we cannot guarantee the absolute security of your data.
7. International Data Transfers
Personal data collected via torfaentv.com may be transferred to, stored, or processed in jurisdictions outside your country of residence. In such cases, we use appropriate safeguards to ensure an adequate level of protection for your data, including European Commission-approved Standard Contractual Clauses or compliance with international data transfer agreements.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: up to 12 months
– Account and Profile Data: retained as long as your account is active and for six years thereafter
– Communication Data: up to seven years
– Technical Data: up to 12 months
– Transaction Data: for legal retention periods, typically seven years
– Preference Data: until withdrawn or updated by the user
Data may be retained longer where required to comply with legal or regulatory obligations.
9. Cookie Policy
We use cookies and similar tracking technologies to improve functionality, analyze site performance, and personalize your experience. The types of cookies we use include:
– Essential Cookies: Required for core website functionality and security.
– Functional Cookies: Enable enhanced features, such as remembering preferences.
– Analytics Cookies: Help us understand user behavior to improve our services.
– Performance Cookies: Collect anonymous data to assess website performance.
10. Cookie Management and Compliance
Upon visiting torfaentv.com, you are presented with options to manage cookie preferences in accordance with GDPR and CCPA guidelines. You may accept, reject, or customize cookies via our cookie consent banner. Additionally, most browsers allow users to manage cookie settings through their system preferences.
CCPA Rights for California Residents:
If you are a California resident, you may also exercise the following rights under the CCPA:
– Right to Know: Request disclosure of personal information and categories of third parties to whom it was shared.
– Right to Delete: Request deletion of your personal information.
– Right to Opt-Out: Opt out of the sale of your personal data (TorfaenTV does not sell personal data).
– Non-Discrimination: Equal service for exercising your privacy rights.
11. Children’s Privacy
TorfaenTV does not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and believe we may have collected data from a child under this age, please contact us immediately at [email protected] so we can promptly remove the information.
12. Policy Changes and Notifications
We reserve the right to amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or operating procedures. Any significant changes will be communicated to users where applicable (e.g., via email or a notice on torfaentv.com). Your continued use of our website signifies acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or wish to exercise your data rights under this Privacy Policy, please contact us at:
Email: [email protected]
We are committed to full compliance with applicable privacy laws and to promptly responding to your privacy-related inquiries.